Review: Cathay Pacific A350-1000 Business Class

By Leila

an airplane at an airport

My 14-hour Cathay Pacific A350-1000 business class flight was phenomenal, with delicious food and perhaps the most comfortable business class seat in the skies. Cathay Pacific’s longhaul business class is a pleasure to fly.

Cathay Pacific A350-1000 Business Class Review (HKG-AMS)

I booked my ticket for 75,000 AA miles, which included business class from Hong Kong to Amsterdam on Cathay Pacific and Amsterdam to Helsinki on Finnair.

Check-In

At 6:45 pm, I arrived at Hong Kong International Airport and found a mostly deserted check-in area for business class. Moments later, I had my boarding passes in hand and proceeded to the security checkpoint and passport control.

people in an airport

a sign in an airport

people standing in front of a conveyor belt

Lounge

I arrived in HKG more than four hours before departure, which gave me plenty of time to check out the Cathay Pacific lounges (The Wing, The Deck, and The Pier) and the Qantas Lounge. All are excellent lounges, but The Pier is my favorite.

Cathay Pacific The Wing Business Class Lounge Review
The Wing
a room with chairs and tables
The Deck
a room with furniture and a large plant
The Pier
a bar with a counter and chairs in a building
Qantas Lounge HKG

Boarding

Boarding began about 40 minutes before departure and there was a last-minute gate change moving our gate from one end of the airport (near The Pier lounge) to the other end (near The Wing).

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Cathay Pacific 271
Hong Kong (HKG) – Amsterdam (AMS)
Wednesday, February 5
Depart: 11:20 PM
Arrive: 6:35 AM+1
Duration: 14 hr, 15 min
Distance: 5,773 miles
Aircraft: Airbus A350-1000
Seat: 18K (Business Class)

Stepping onboard, I was welcomed at door 1L by the chief stewardess (dressed in red) and invited to walk through the forward galley and turn right.

Seat

The A350-1000 business class cabin is beautiful and features 46 reverse-herringbone Safran Cirrus III seats. In fact, this particular seat is my favorite of all reverse herringbone seats and may be my favorite business class seat of all. It was very comfortable in all positions and felt very spacious.

a row of seats in an airplane

a row of seats in an airplane

rows of seats with monitors on the side

a row of seats in an airplane

a row of monitors in an airplane

a woman standing in an airplane

a row of seats in an airplane

a seats with monitors on the side

a row of seats on an airplane

a seat in a plane

a seat with a monitor on the side of the seat

a man taking a selfie

The seat is 20.2 inches wide and converts into a 75-inch lie-flat bed. There is ample personal storage in a side console cabinet and storage containers on either side of the seat at knee level, a nice feature of this particular seat. There’s also plenty of room for your feet and easy-to-reach seat controls in the side console.

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a red and black object in a car

a armrest with square buttons on it

a card in a drawer

a small cabinet with a bottle and headphones inside

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Inside the cabinet is a universal A/C plus a USB-A outlet.

There’s even a little seat strip that flips up to give you a couple extra inches of width while in lie-flat mode.

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Sadly, there are no personal air vents onboard.

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I think the cabin colors, though muted, are very stylish.

an airplane with rows of seats and monitors

Boarding finished quickly and we pushed back a bit early. Strong headwinds meant our flight time would be the full 14 hours and 15 minutes…

a screen on a plane
Cathay Pacific Safety Video

I managed to sleep for about six hours after supper…I put myself to sleep watching Conclave and then listening to Jon Batiste play Beethoven. The bedding includes a mattress pad, soft pillow, and large fluffy duvet.

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a stack of blankets on a table

a bed in a plane

a bed and pillows in an airplane

Amenity Kit + Slippers

The Bamford-branded amenity kits (four different colors were available) are attractive and included:

  • eye shade
  • dental kit
  • ear plugs
  • mouthwash
  • Bamford skincare products
    • cooling body gel
    • multi-balm
    • pillow mist

a brown leather wallet on a table

a table with a wallet and a purse on it

a group of bottles of body care

Slippers were also present at each seat.

a slipper on a seat

Lavatory

Business class features four lavatories: two in the front of the cabin and two in the rear. The lavatory featured Bamford hand gel and body lotion.

a sink and toilet in a bathroom

a sink with a faucet and a bottle of water

a toilet in a bathroom

a group of hand gels on a stand

Food + Drink

During boarding, a pre-departure beverage was offered, including orange juice, water, sparkling wine, or Cathay Pacific’s signature mint juice, which I tried and found refreshing.

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a glass of green liquid with a leaf on top

Menus were distributed and orders taken during boarding.

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a menu of a restaurant

a menu on a table

a menu with different types of wine

a menu of a drink

a menu with a variety of bottles

I was also asked to fill out a breakfast card indicating my preference for the pre-arrvial meal.

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Supper

Supper was served promptly after takeoff. Service began with a hot towel and a choice of beverage (I ordered a Negroni).

a hand holding a white towel

a glass with red liquid and ice and a straw

I pre-ordered lamb shoulder as part of a menu collaboration between Cathay Pacific and French restaurant Louise, located in Hong Kong Central. The dish included lamb shoulder braised in lamb fat served over a bed of bulgur wheat salad with mint, coriander and dried fruits, and finished with lamb jus infused with the North African spice mix of ras el hanout and toasted pine nuts.

A perfect meal…a delicious dish!

a plate of food on a tray

a plate of food on a table

Note that with this supper service, there was no appetizer or salad offered, though that was available on the a la carte menu. Oddly, I asked for the pan-fried halloumi cheese from the “all day” menu as an appetizer, but the flight attendant said it was not available until later in the flight.

I finished my meal with a cheese plate followed by a decadent chocolate cake with raspberries.

a plate of cheese and grapes

a plate with a piece of chocolate cake and raspberries on it

Mid-Flight Snack

When I awoke, there was still more than five hours of flight time left. I took the opportunity to order the “famous” Cathay Pacific cheesburger (with French Fries) which lived up to its reputation and was one of the best burgers (if not the best burger) I’ve ever had on an airplane. Even the French Fries were excellent. This was so delicous I almost had a second one…

a menu on a table

a burger and fries on a plate

a burger and fries on a plate

a burger with vegetables on it

a hand holding a burger with fries

Breakfast

I worked for a few hours before breakfast was served about 90 minutes prior to landing…a Western breakfast that included fresh fruit, warm pastries, a kale and sweetcorn egg souffle, pork sausage, smoked bacon, a roasted tomato, and fried potatoes. Everything was quite good, including the cappuccino.

a menu on a table

a plate of food and drinks on a tray

a plate of food on a tray

a plate of food on a tray

a bowl of fruit on a tray

a plate of food and a cup of coffee
Delicious coffee and “detox” juice

IFE + Wi-Fi

Cathay Pacific’s A350-1000 features a Panasonic eX3 IFE system and Panasonic eXConnect satellite wifi. While I tuned into the aircraft’s tailcam or moving flight map for most of the journey, I did appreciate the wide selection of movies, TV shows, games, and particularly music…I greatly appreciated the classical soundtracks available.

a tablet with a screen showing the earth

a screen shot of a video game

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a screen shot of a television

a screen shot of a computer

a screen shot of a computer

a tv screen showing a group of people

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a screenshot of a computer

a screen shot of a planet

a screen shot of a computer

a screen on a plane
Landing in AMS

Noise-canceling headphones:

a pair of black headphones on a wood surface

Service

Despite the apparent unwillingness to bring halloumi cheese with supper, the crew was excellent…they were attentive, addressed me by name, and were proactive.

a woman in a red shirt reading a book on an airplane

CONCLUSION

We landed on time in Amsterdam, though the transit security checkpoints were not open yet (I only had to wait five minutes). I enjoyed this flight very much. While it would have been fun to fly the new 777-300ER Aria business class, the A350-1000 is a solid choice with an excellent seat. I can’t wait to fly Cathay Pacific again. Expect great service, great food, and a great seat.

an airplane at an airport

a plane with a red light

people walking in a building

people standing in a line in a airport