Review: Hyatt House Bentonville – Rogers, Arkansas

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I was warned about this property, chose to ignore the warning, and understood why I was warned to avoid the Hyatt House Bentonville – Rogers. But you know something? There was one redeeming quality that made it more than tolerable.

Hyatt House Bentonville – Rogers Review

A friend advised me to try out the 21C Art Museum Hotel in Bentonville, which admittedly looks wonderful, but we were driving in from Oklahoma City and did not arrive until close to midnight. Why pay 2.5x more for a hotel we are just going to use for sleeping? So I chose the Hyatt House Bentonville / Rogers for $87/night plus tax ($99 all-in) and we pulled in at 11:30 pm. Parking is free. The location is convenient: just off I-49 and in a large lot that also has an Aloft Hotel Staybridge Suites.

Inside, a friendly staff member checked me in and thanked me for being a Globalist. I was even offered a “Globalist goodie bag” with two bottles of water, Oreo cookies, and a package of Orville Redenbacher’s popping corn for the microwave.

Room

Our room, 209, included a living room with a kitchenette (refrigerator, sink, microwave) and fold-out couch, a bathroom, and a bedroom with two beds.

The bathroom had a shower-tub combo and bulk dispensers.

Very drab and old school, just like the hallway, but it’s what I’ve come to expect when staying at Hyatt House properties in the USA.

We slept well and I appreciated having the living room to retreat to early in the morning to get my work done while the kids and Heidi slept.

Breakfast

Here’s what I found redeeming: most Hyatt House properties have eliminated the omelet station in the morning, but not this one. Since I eat an omelet virtually every day to break my fast, I was quite pleased to see it here…and the guy made it fresh in front of us, so it’s not like the eggs were powdered.

The rest of the breakfast included scrambled eggs, hardboiled eggs, oatmeal, sausage, hash browns, pancakes, fruit, and yogurt.

No one sitting outdoors when it was near-freezing outside…

I only had some fruit with my omelet, but the kids liked the sausage and pancakes.

Breakfast ended promptly at 9:30 am (it felt like a hotel club lounge in Eastern Europe) with staff quickly swooping in to remove everything.

Pool

Ok, the pool… the water was green and smelled. The jacuzzi looked like it was permanently closed. No thank you.

Laundry

Credit card-operated guest laundry was available.

Business Center

My wife Heidi is always needing to print stuff and a business center offered two PCs and a printer (free).

Fitness Center

The fitness center was lackluster: two treadmills, a bike, an elliptical, and free weights (though only up to 40 pounds).

Stores

A room off of the lobby offered snacks, toiletries, and sundries for purchase.

CONCLUSION

There’s nothing fancy about this hotel, but then what do you expect for a Hyatt House? I appreciated the kind staff and the omelets…the pool was a big disappointment for my kids, though.

Would I return? If I had to. But if I had more time I would check out the 21C Hotel in Bentonville.