After years of anticipation and delay, the Park Hyatt Marrakech opened to guests in 2024. I spent two nights at the property just days after it opened and loved the beautiful common areas, delicious food, and the excellent service at the hotel. The hotel’s location may present a challenge, though. Park Hyatt Marrakech Review Park…
United Airlines believes its competitors are “generations behind” and will never catch up, even if they begin investing in the customer experience. United Argues Competitors Are “Generations Behind” During Q1 Earnings Calls I always enjoy listening to the quarterly earnings calls, during which United’s C-Suite members take turns discussing various aspects of the business, then…
While SAS just announced it will serve multi-course business class meals on porcelain dishes on intra-European routes, KLM serves boxed meals on its intra-European routes it calls a “deluxe meal box.” Taste Test: KLM “Deluxe Meal Box” In European Business Class I was flying from Prague (PRG) to Amsterdam (AMS) in KLM Business Class, the…
You don’t see these every day…
A doctor has shared a harrowing story, claiming that Marriott handed over a room key to access her room to a predator who claimed to be her husband. Marriott Gave Room Key To Predator Who Claimed To Be Guest’s Husband Without Verification Dr. Vivian Stamatopoulos was staying at a Marriott hotel (she did not disclose…