Among the many interesting remarks made by United Airlines CEO Scott Kirby yesterday, I found his reference to customers as “sticky” both interesting and quite compelling. United Airlines CEO: Customers Are “Sticky” Kirby appeared with other airline CEOs at the annual J.P. Morgan Industrials Conference on March 11, 2025. During his talk, Kirby emphasized how…
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Quick thinking by the passengers and flight crew on a Jetstar flight outside of Melbourne, Australia may have saved the day after a young man boarded the aircraft with a shotgun and knife. Teenager Tackled After Boarding Jetstar Flight With Shotgun A teenager dressed as a maintenance worker breached the fence at Melbourne’s Avalon Airport…
It wasn’t just the elimination of free checked baggage that was announced today at Southwest Airlines. In the weeks ahead, we will also see points worth less, the return of expiration on travel credits, and the formal introduction of basic economy. More Devaluations At Southwest Airlines: Points, Travel Credits, Cheap Fares Let’s look at the…
As Elliott Investment Management continues to turn Southwest Airlines upside down, the carrier’s most fundamental differentiator will soon be eliminated: Southwest will no longer offer free checked baggage. Southwest Airlines Will Charge For Checked Bags Starting May 28, 2025 To borrow the timeless words of Vin Scully, “In a year that has been so improbable,…