Delta Air Lines Faces Scrutiny Over AI-Powered Ticket Pricing

Delta Air Lines is facing scrutiny and criticism over its plans to expand the use of artificial intelligence (AI) to determine ticket prices, forcing the Atlanta-based carrier to promise that it is not developing technology to target customers with individualized offers based on personal information. Delta Defends AI-Powered Dynamic Pricing Amid Privacy Concerns Delta’s President…

United Airlines Passenger Who Knocked Out Gate Agent In Washington Dulles Pleads Guilty

UPDATE: Christopher Stuart Crittenden, 54, of Frederick, Maryland, has pleaded guilty to interference with airline personnel and will pay the United Airlines gate agent he knocked out $15,000 in restitution. He faces up to 10 years in prison. Crittenden admitted to consuming multiple alcoholic beverages before becoming irate about a delay and his seating assignment for…