Review: Malaysia Airlines Golden Lounge Kuala Lumpur (KUL)

By Leila

a sign in a building

The Malaysia Airlines Golden Lounge in the Satellite Terminal of Kuala Lumpur (KUL) is an excellent flagship lounge for the Malaysian flag carrier.

Malaysia Airlines Golden Lounge Kuala Lumpur Review (KUL)

I spent 90 minutes in this lounge ahead of my Malaysia Airlines flight to Bali. It had been many years since I’ve been here…in the past few visits I’ve held oneworld emerald status and used the premium lounge next door. But this lounge was great…no no complaints from me.

Access + Hours + Location

The lounge is open 24/7 and located in the satellite terminal of KUL (more often referred to as KLIA). It is available to oneworld Sapphire passengers flying in any class of service and oneworld business class passengers.

a room with a couch and plants in front of it

a man at a desk in a hotel

a colorful rug on the floor

Seating

This lounge is spacious, with seats on four sides of the food area, which is in the center of the lounge. Many of the seats have views of the apron and are clustered in groups of four (two seats facing each other). Power ports include UK-style plugs and USB-A ports.

a large room with tables and chairs

a large room with tables and chairs

a room with chairs and lamps

a room with a television and chairs

Food + Drink

Regular readers know I am a creature of habit and I loved that this lounge had barista-made coffee and omelets made to order, two staples of my diet. But there was so much more than that. There was other Western food (you could make a full English breakfast if you wanted), fruit, yogurt, and a laksa bar and noodle bar… something for everyone.

a food court with people standing in front of it

a man and woman behind a counter

a woman behind a menu

a coffee cup with a design on the foam

people standing behind a counter in a restaurant

a group of people cooking in a kitchen

a group of people in a restaurant

a buffet line with bowls of food and spoons

a food in a glass case

a buffet with a bowl and spoons

food in a display case

a buffet set up with a group of silver bowls and spoons

a display case with food in it

a buffet table with different types of food

a buffet table with different foods on it

a woman walking in a restaurant

a woman standing at a buffet

a room with tables and chairs

a room with tables and chairs

bowls of food on a counter

There was also a bar (with a prominent sign saying Muslims were not allowed) near the entrance that was not open during my stay.

Restrooms + Showers

Restrooms and showers are available. The showers are in the restrooms…no no waitlist or key required, just help yourself i it is vacant.

a man taking a selfie in a bathroom

a sign on a wall

a bathroom with a glass shower and sink

a shower with a glass door

Sleeping Area

The lounge has a seating area with a six daybeds: three for men, and three for women, with a parition in between.

a sign on a wall

a room with a door open

a room with a couch and a wall with a screen

Family Area

Oddly, I was in the lounge for 90 minutes and didn’t see any kids…but there was a kids’ area for small children.

a room with a baby crib and a sign

Prayer Room

Malaysia is a majority Muslim country and there is a prayer room with ablution facilities.

a sign on a wall

a person standing in a shower

a room with a chair and rugs

a rugs on the floor

a book and a clock on a table

Smoking Room

Guests who smoke can use a designated indoor smoking area (that was too crowded for me to photogprah).

CONCLUSION

In short, this is an excellent lounge and I was happy to have breakfast here and relax before my Malaysia Airlines flight.

My original review, from May 22, 2018, is below. Not much has changed!


The newly-remodeled Malaysia Airlines Business Class Lounge at Kuala Lumpur’s satellite terminal is a HUGE improvement over the former business class lounge.

The lounge is located directly above the tram stop, though getting there requires a bit of walking to the nearest elevator or escalator. Note the lounge is open 24/7.

a building with a glass balcony

a black and gold sign in a building

a sign in a building

Inside, the once sterile lobby has been replaced by a cool art-deco looking check-in area.

a man and woman standing at a counter in a hotel

Access is reserved for oneworld Sapphire and Emerald members plus oneworld business class travelers.

Malaysia Airlines Business Class Lounge Seating

First the downside. It’s a crowded lounge. I strolled through it about 9pm and it was packed. There were a few seats available here and there, but don’t expect to be easily able to find seats together if you are traveling as a family or with a group and traveling in the late evening.

a hallway with a painting on the wall

a group of people in a hotel lobby

a group of people sitting in a lobby

a group of people sitting in a room

a group of people sitting at a long counter in a hotel

a group of people sitting in chairs in a room with a screen

a group of people sitting at tables in a room with black and white striped floor

a group of people in a restaurant

Malaysia Airlines Business Class Lounge Food

I was very impressed by the depth of the food options in this lounge. Food is divided into several stations with a Laksa bar, panini bar, waffle bar, coffee bar, second pasta bar with more “Italian” pasta, as well as a large buffet.

people standing at a counter in a restaurant

a man and woman in a kitchen

a man standing in front of a menu

a food buffet in a restaurant

a sign on a table

a chef in a kitchen

a couple of pots of food on a counter

a bowl of food on a stove

a pan of pasta with cheese and sauce on a stove top

a pan of pasta with cheese and herbs on a stove top

a table with bowls of food on it

a kitchen with a large black pot and a black container

people in a restaurant

a sign on a table

a group of coffee beans and a menu on a counter

a menu sign on a table

a chef in a kitchen

a table with food on it

a group of desserts on plates

a food on a table

a group of fruit on plates

a vase of flowers and oranges on a marble counter

a water dispenser on a counter

Malaysia Airlines Business Class Lounge Bar

Just past the lounge entrance on the left is a full-service bar. Located in a separate room, it offers some seclusion from the larger lounge, though it was also crowded. I asked and was told alcohol WILL be served during Ramadan.

a hallway with stairs and lights

people sitting at a bar

Malaysia Airlines Business Class Lounge Restrooms + Showers

Showers are available in the rear of the lounge. An attendant will add your name to a waiting list if there is a list. Restrooms are also present. The waiting list was long, so I have no shower pictures. The restroom was also crowded, so I did not take any pictures in there also.

Malaysia Airlines Business Class Lounge Nap Rooms

A sleeping room has two sides segregated by gender, with female daybeds on the right and male on the left.

a sign on a wall

a room with couches and a wall

Malaysia Airlines KUL Business Class Lounge Family Area

A family area offers a couch and some bean-bag chairs with a private TV for families traveling together. It was surprisingly empty.

a sign on a wall

a room with couches and a tv

Malaysia Airlines Business Class Lounge Smoking

In the rear of the lounge is a small smoking room protected by double doors. A sign warns not to take any food or beverage inside.

a door with a glass door and a sign

CONCLUSION

The highlight of this lounge is the many food stations. If you come hungry, I suspect you’ll leave full, even if you are a picky eater. Overnight this lounge empties out and you’d have the whole lounge to yourself. But late evenings are crowded. I give a lot of credit to Malaysia Airlines for greatly improving this lounge.